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Avaya Aura Call Center set up

Explore communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more. As Avaya puts you ahead in a world of mobility, apps, social, and cloud, your workforce becomes more seamlessly connected and productivity increases. Customer satisfaction rises and innovation thrives. And as you grow, you can count on unrivaled scalability and flexibility to support every location, from small branches to corporate headquarters. Contact Avaya or an Avaya Authorized Partner to start defining the right unified communications solution for your business.

Avaya Aura IP Office

Transform the way you conduct business by creating a seamless engagement experience for your customers and employees. Regardless of their locations, devices, or applications, users can have telephony, messaging, conferencing, contact center, video, and unified communications—all in a flexible platform from Avaya.

Protect your investment with a solution that easily and affordably scales as your communications needs change. Starting with as few as five users, Avaya IP Office™ easily expands to 3,000 users, at a single site or up to 150 locations.

Enable your mobile workforce to collaborate and promote commerce—any place, any time, and on any device.

Reduce IT overhead with true plug and play that effortlessly rolls out applications to your staff. WebRTC applications provide click-to-call capabilities from Google for Work, Salesforce.com, and Microsoft Office 365.

Rely on Avaya support services to optimize your solution's performance. We can help you maximize system uptime and protect your investment in Avaya technology.

Accelerate growth by using a complete IP Office solution to create seamless engagement throughout your business.

A Purpose-Built System
Accelerate growth and transform your business with a complete, integrated solution—collaboration, mobility, multichannel contact center, networking, security, video, and support services—all from a single source.

Business Communications Providing Engagement Everywhere
Enable unbound commerce regardless of place, time, device, or application. Employees can engage anywhere and anytime to capture opportunities and create value.

New SDN Fx Architecture

Experience a simpler, more agile network with our Software-Defined Networking design. Like the simplicity in your home grid, which lets you move a home appliance from one power outlet to another, there can be simplicity everywhere in your business network. Applications, devices, and even users can see the network as one big connection point that reconfigures itself when changes are detected.

Focus on strategic applications, with less worry about connections and configurations. With our SDN Fx™ Architecture, Avaya makes it possible for the network to handle once manual functions automatically.

Reduce the potential for error and accelerate your time to service. An Automated Core takes advantage of a single, network-wide Ethernet fabric (the "F" in SDN Fx) to remove the need for manual configuration at each network hop.

Respond quickly to changing business requirements with precision and flexibility. An Open Ecosystem marries standard fabric protocols with open interfaces and open source customization tools.

Allow applications, devices, and users to connect easily, anywhere along the network, and to interact seamlessly. An Enabled Edge leverages fabric extension (the "x" in SDN Fx) beyond the data center to the user edge.

Deploy New Technology Fast, Simply
With thousands of devices and network nodes, complexity at the network edge shouldn't delay your new technology. Using a unique combination of an Enterprise-wide fabric and open software-defined-network technologies to automate most of the network onboarding process, you can deliver technology while it's still new.

Be More Secure with Automated Network Segmentation
The network edge usually has the highest trade-off between business speed and security. As a critical and foundational layer of any security strategy, Avaya's SDN Fx Architecture can automate the process of network segmentation with simplicity and flexibility.

Avaya Aura platform

Provide advanced unified communications and contact center solutions throughout your enterprise. Integrate and deliver voice, video, data, and web communications applications and services to your team anywhere—whether they're in the office, or on the go.

Rely on a platform that delivers rock-solid reliability and remarkable adaptability —and lets you support new collaboration capabilities, applications, and customer services immediately.

Choose from more than 700 features and an ever expanding, customizable applications portfolio. Plus, count on unrivaled scalability and flexibility to support everything from click-to-dial video conferencing to sophisticated contact center systems, in locations from small branches to corporate headquarters.

Keep up with change and business growth. Continue to expand your communications functionality in ways you never would have imagined.

Cost Effective
Streamline communications with a single solution. Scale across locations large and small, reduce overhead costs for administration, dynamically optimize bandwidth, virtualize your core communications capabilities, and keep everyone connected regardless of location.

ResilientConfigure your platform for up to 99.999% availability. Keep your business communications and customer contact solutions up and running, providing a dependable and consistent link between your enterprise and the outside world..

Avaya Scopia video

Video Conferencing Anywhere—Take the Meeting with You

Join any video conference meeting easily from your desktop or mobile device. You know you can use video to meet with colleagues, partners, and customers, regardless of locations. Now there's always the option of having a face-to-face meeting, no matter where you are.

Enable anyone, inside or outside your organization, to join your virtual meeting room. Avaya Scopia® Desktop and Mobile Applications can be freely distributed.

Using any device, from any location, moderate or participate in a meeting, share content, discuss, and make decisions.

Support the Bring Your Own Device (BYOD) movement with the ultimate standards-based enterprise-grade mobile HD video conferencing applications.

Rich User Experience
Conduct meetings with award-winning full-featured video collaboration. With control, moderation, and administration capabilities, your team has fully interoperable personal video collaboration anytime, anywhere, on any device.

Affordability—What Everyone Needs
Skip complex licensing fees or installation hurdles when you use a freely distributed client. Achieve a low TCO and a significant ROI. Let us help you run the numbers.

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